We could produce a class that had discussion and activities based upon that topic. But we would be doing a lot of guessing.
Here are a few questions that can increase our success in designing and delivering a session that will produce learning and behavior change:
- What should learners be able to do as a result of attending this session? If the answer is "manage a project", ask "What specific things should they be able to do to successfully manage a project?"
- What do learners typically struggle with in this topic?
- Why is this topic being addressed now?
- What tools and resources do those successful in this topic use?
- Do learners need to recall the information or just know where to find it?
- When will the learners begin to use the information in this topic?
- How often do learners use the information in this topic?
Answers to these questions help us provide the right information, the right activities and the right resources, as well as the right timing for the training to occur, if that's an option.
Answers to these questions increase the success of learners walking out of the session with useful information and skills to apply in their work.